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Free Webinar
Emerging Trends in Elder Financial Exploitation: Mass Marketing and Money Transfer Fraud

WHEN: December 17, 2013 | 12:00 PM - 1:00 PM EST

Older adults are increasingly the targets of scammers on the phone, in the mail, and on the internet. Identifying and intervening in these cases is challenging and complex. Join this critical update to hear the latest information from experts in the trenches on how your institution can respond to this emergent crisis and collaborate with government agencies to protect older account holders and their caregivers from financial exploitation.

Attend this dynamic webinar and gain a clear understanding of:

  • Common frauds and schemes that target older persons with an emphasis on those that involve wire transfers and the use of  prepaid cards to effect payment to fraudsters
  • How older victims are coerced into serving as money mules for fraudulent operators
  • Identifying red flags and reporting cases
  • The investigation and prosecution process
  • How financial institutions can help and opportunities for collaboration with government agencies



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Kieran Beer

Kieran Beer

Kieran Beer has been the editor-in-chief and editorial director for since January 2007. Prior to that he was executive editor of Bloomberg Wealth Manager, a trade magazine for financial advisers to wealthy individuals, and he also served as a staff writer for Bloomberg Markets Magazine. Beer has been a financial journalist for more than 20 years, beginning his career at Institutional Investor, where he worked as a reporter and editor in the newsletter division and was a contributor to Institutional Investor magazine. Beer served as editor-in-chief of The Bond Buyer, founding editor of Thomson Municipal News/The Bond Buyer Wire and as the editor of the American Banker. 

Nora Dowd Eisenhower
Assistant Director, Office for Older Americans
Consumer Financial Protection Bureau (CFPB)

Nora Dowd Eisenhower joined the Consumer Financial Protection Bureau (CFPB) to serve as the assistant director of its Office of Financial Protection for Older Americans in August 2013. Prior to joining the CFPB, she served as the senior vice president of Economic Security and director of the National Center for Benefits Outreach & Enrollment at the National Council on Aging. Her experience in working with older Americans also reaches to the state and private levels.

Previously, Nora worked as Secretary of the Pennsylvania Department of Aging, where she managed an extensive statewide network of aging services. Prior to the Department of Aging, she served as Executive Director for AARP Pennsylvania. Earlier in her career, she fought health care fraud among Medicare beneficiaries at The Center of Advocacy for the Rights and Interests of the Elderly (CARIE) and also served as a Pennsylvania deputy attorney general in the Bureau of Consumer Protection.

C. Steven Baker
Federal Trade Commission (FTC), Midwest Region

C. Steven Baker is director of the Federal Trade Commission's Midwest Region in Chicago, a position he has held since 1988. The Region covers the central United States and the office does primarily consumer protection work for the Commission, concentrating on consumer fraud matters such as telemarketing and spamming. The office works extensively on cross-border fraud, and Mr. Baker is one of the founders of the Toronto Strategic Partnership. He is the senior regional director at the FTC. In June 2010 he received the Consumer Advocate of the Year award from the National Association of Consumer Agency Administrators. Steve is also the 2010 recipient of the FTC Chairman’s Award, the highest agency honor.

Fred Busch
US Postal Inspector
United States Postal Inspection Service

Frederick T. Busch began his career at the Postal Inspection Service in 2006 assigned to the Newark Division in Newark, NJ, working on security and dangerous mail-related investigations as well as violent crimes and identity theft.  In 2008, Agent Busch transferred to the Boston Division’s Fraud Team where he continues to work on complex financial crimes cases including money laundering, cross-border and telemarketing schemes, as well as a variety of investment fraud schemes. These fraudulent schemes have increasingly victimized senior citizens.  In 2011, Agent Busch was recognized by the United States Attorney’s Office, District of Massachusetts during Crimes Victims’ Rights Week for his outstanding service to senior citizen victims in the investigation, United States v. Stephen Clifford 

Elaine Dodd
VP Fraud Division
Oklahoma Bankers Association

Elaine Dodd spent 22 years in law enforcement doing investigative work for the Oklahoma Bureau of Narcotics, retiring in 1995 as their Director. She was a featured speaker for the DEA and the pharmaceutical industry in conferences across the U.S. Now VP, Fraud Division, Oklahoma Bankers Association, Elaine provides training and investigative assistance for banks and fraud training to thousands of bankers and customers. OBA has helped bank customers and retailers learn how to protect their businesses, savings, and retirements from scammers and their schemes. Elaine received the OBA Chairman’s Award in 2005 and was a Journal Record Woman of the Year finalist in 2005.



C. Steven Baker
Daniel Tannebaum
Daniel Tannebaum
Nora Dowd Eisenhower